My device is not turning on. What should I do?
Make sure the device is properly connected to a power source (if it's not battery-powered) or that the batteries are correctly installed and not discharged.
Important: The device is shipped in an inactive (hibernation) mode for storage and transportation. To put the device into operation, this mode must be disabled. Device activation is performed using NFC: you need to bring your smartphone close to the device with NFC technology enabled. After this, further configuration via Bluetooth using the mobile application becomes possible.
Important: The device is shipped in an inactive (hibernation) mode for storage and transportation. To put the device into operation, this mode must be disabled. Device activation is performed using NFC: you need to bring your smartphone close to the device with NFC technology enabled. After this, further configuration via Bluetooth using the mobile application becomes possible.
